Contact the Team

We read every message personally. Whether you want to report an issue, suggest a new training drill, or explore a partnership, the inbox below is the fastest way to reach us.

Email: howfast.live@outlook.com

Please allow up to two business days for a response. We reply sooner whenever possible.

What to Include

Bug Reports

Tell us which device and browser you used, what you expected to happen, and any screenshots or console errors you captured.

Feature Requests

Share the problem you are trying to solve (e.g. “track my score history”) and how often you run into it. This helps us prioritise.

Partnerships & Press

Include your organisation, links to previous work, and a short outline of what you have in mind. We love hearing ambitious ideas.

Support Hours

We monitor the inbox Monday through Friday. If your message arrives over the weekend or during holidays, expect a response the next business day.

General support: replies within 24–48 hours.
Urgent bugs: we try to acknowledge the same day; include “urgent” in the subject line.
Partnerships: we aim to reply within three business days.

Community Guidelines

We keep the HowFast.live community welcoming and constructive. By reaching out you agree to:

Share respectful, family-friendly content in screenshots or recordings.
Avoid sending sensitive personal data—we do not need it to help you.
Permit us to reference anonymised feedback when prioritising roadmap items.

If you are under 16, please ask a parent or guardian to contact us on your behalf.